FAQ / Process
Process
True artistry is at the heart of every garment we make. Each garment is fully executed in our own workshop by a single master tailor. This commitment to craft is virtually unheard of in today’s world of mass manufacturing, but the difference it makes is undeniable, putting us in a league of our own among custom clothiers.
STEP 1 : INSPIRATION
Browse through our lookbook, collection of fabrics, or other sources to get inspiration of what garments or style you want. Save some images for references and note down all personalization requests. When getting in touch with us, feel free to share with us your references.
STEP 2 : MEASUREMENTS
Watch our measurement videos, follow the instructions, and simply fill in the measurement form. Once you submit your measurements to us, please fill out to order form where you will be able to inform us in more detail about the garments you want us to tailor.
STEP 3 : CONFIRMATION
Our team of experienced tailors will cross-check the submitted measurements and requirements indicated in the order form and will be in touch with you to confirm your details and requirements along with informing you on costs. Upon agreement, please complete the payment form and the sewing process will begin!
STEP 4 : DELIVERY
Once the sewing work and quality control has been completed, we will dispatch your order for delivery. The turnaround time is typically 3-4 weeks unless you opt for express delivery.